Privacy Statement

Customer Policy with Disclaim 

Effective Date: July 30, 2024

At Remarkable Memories, we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our website (www.remarkable-memories.net) and services. By accessing our site and services, you agree to the terms of this Privacy Policy.

  1. Information We Collect

1.1 Personal Information

  • Name, email address, phone number, mailing address, and payment details
  • Images or files you upload for custom product designs

1.2 Non-Personal Information

  • Browser type, device type, IP address, and other technical data to improve our website and services

1.3 Cookies

We use cookies to enhance user experience and analyze site performance. You can control cookie preferences in your browser settings.

  1. How We Use Your Information
  • Process orders and provide customer support
  • Create and deliver customized products
  • Send order updates and promotional content (only if you opt-in)
  • Improve our website, services, and marketing strategies
  1. Sharing Your Information

We respect your privacy and do not sell your personal information. However, we may share your data with:

  • Service Providers: For payment processing, order fulfillment, and customer support
  • Legal Requirements: When required to comply with applicable laws or legal processes
  1. Protecting Your Information

We implement reasonable safeguards—including encryption, secure servers, and restricted access—to protect your data. However, no system is entirely secure, and we cannot guarantee absolute security.

  1. Your Rights
  • Access & Update: Request to view or update your personal information
  • Opt-Out: Unsubscribe from promotional communications at any time
  • Data Deletion: Request that we delete your data, subject to legal and operational obligations
  1. Retention of Information

We retain your data only as long as necessary to fulfill orders, provide services, or comply with legal obligations.

  1. Third-Party Links

Our website may link to third-party sites. We are not responsible for their privacy practices. Please review their policies before sharing personal data.

  1. Children’s Privacy

Our services are not intended for children under 13, and we do not knowingly collect personal information from minors.

  1. Updates to This Policy

We reserve the right to update this Privacy Policy periodically. Changes will be posted on this page with an updated “Effective Date.” Continued use of our website indicates your acceptance of the updated terms and conditions.

  1. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

Email: info@remarkable-memories.net